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$75 typical (range $50–$150 per stop)
If a facility expects driver labor, it must be on the rate confirmation with a rate. Surprise “driver unload” demands are a classic margin leak.
Driver assist pays the DRIVER for physically helping load or unload freight — work beyond driving that saves the receiver a lumper fee.
Working the dock? Price it before you touch the freight.
Estimate only — your rate confirmation is the controlling document. On LoadBoot these figures are pre-agreed in writing on every load, and the claim builds itself from your trip data.
If a facility expects driver labor, it must be on the rate confirmation with a rate. Surprise “driver unload” demands are a classic margin leak.
The posting said “no touch”. At delivery, the dock says “driver breaks the pallets down or you wait 6 hours.” One in-app message gets the broker’s written approval for $100 assist — and now it is paid work, not a shakedown.
Driving and warehouse labor are different jobs. When the driver does the second job, the second job gets paid.
The posting states driver load/unload, or the facility requires it on site WITH broker approval.
$75 per stop unless the posting sets its own figure.
Get written broker approval in the app BEFORE touching freight.
Photo of the freight + the approval message.
Drivers may decline assist work; declining shifts the job to a lumper.
Check the load’s rate card — assist rate shows before you book
If demanded on site, tap "Report issue → Driver assist"
Broker approves in writing with the rate
Do the work; photograph before/after
Line item attaches to the trip invoice
No prior written approval = the hardest claim in freight.
Someone ELSE paid to work = lumper. YOU worked = assist.
“They said they’d take care of me” is not a rate.
Before/after photos also protect you from damage claims.
GPS-stamped arrive/depart on every stop — measured, not argued.
The app warns before free time or notification windows expire.
Photos, receipts and times collected on the trip and attached to the invoice.
These are real portal screens, not mockups — the same rail that runs GPS tracking & proof and payments & settlements. The claim this page describes is drafted from that trip data and paid through that ledger.
Two hours on a pallet jack is labor, not a favor. Assist pay is pre-agreed on the posting, and dock photos prove the work happened.
You only pay for assist that was agreed up front or approved on evidence — and a driver who is paid to help gets your freight off the truck faster.
Priced labor beats argued labor — postings that need driver assist say so, and carriers can book them with open eyes.
No. Without agreed assist terms, the alternatives are a lumper or the broker resolving it.
It is ordinary business revenue — ask your tax professional.
Facility equipment fees are the facility’s; if you rent, expense it and flag to the broker.
Per stop, if agreed per stop.
| Accessorial | LoadBoot standard | When it triggers |
|---|---|---|
| Detention | $60/hr after 2 free hrs | Facility holds your truck past free time |
| Layover | $250 / day | A hold crosses into an overnight |
| TONU | $250 + deadhead | A confirmed load cancels late |
| Lumper | Reimbursed 100% | Third-party dock labor you fronted |
| Driver Assist — you’re here | $75 / stop | The driver physically works the dock |
| FCFS | Detention still applies | No appointment — clock runs from check-in |
| Emergency Reschedule | Zero penalty | A verified on-road emergency |
Every one of these is written into the load before you accept it. Tap any row to read the full guide.
These policies are LoadBoot marketplace standards agreed between posting parties and carriers. They are operational terms, not legal advice; the rate confirmation for each load is the controlling document.
The rate con driver-assist clause — agreed BEFORE the truck rolls
Photo/video at the dock showing the driver working (timestamped)
BOL notation “driver assist / driver unload” signed by the facility
In/out times — assists often create detention too; claim both
On LoadBoot most of this collects itself: GPS arrive/depart stamps, stop-proof photo uploads, the pre-agreed rate card on every posting, and a one-tap claim built from the trip record.
Never touch freight without the fee in writing. On LoadBoot, if a posting requires driver assist it carries the fee — the broker agreed to industry-standard rates at posting.
Loading is the shipper’s job. Industry standard is $75–$150/stop on top — LoadBoot prints it on the rate confirmation.
The signed BOL notation + a 10-second dock photo ends that conversation.
Every LoadBoot load posts with this fee already agreed in writing. Your GPS timestamps are the evidence. The claim builds itself from the trip. And settlement runs through the platform — no chasing, no ghosting, no bond claims.
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