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Reimbursed 100% with receipt (or broker pays direct)
Standard practice: the broker either pays the lumper service directly (preferred) or reimburses the carrier against a receipt — promptly, not “with settlement in 45 days”.
A lumper is third-party loading/unloading labor at a warehouse. The receiver hires them — the carrier must not permanently pay for them.
Fronted a lumper fee? See what comes back — and what stays out of pocket.
Estimate only — your rate confirmation is the controlling document. On LoadBoot these figures are pre-agreed in writing on every load, and the claim builds itself from your trip data.
Standard practice: the broker either pays the lumper service directly (preferred) or reimburses the carrier against a receipt — promptly, not “with settlement in 45 days”.
Grocery warehouse, 5 AM. The lumper service wants $180 before they touch a pallet. You pay with a Comchek the broker issued after one in-app request, photograph the receipt, and the $180 never touches your pocket.
Lumper crews work for the facility, not the carrier. Freight rates are quoted assuming the labor cost belongs to the receiving side.
Reimbursed with receipt, unless the posting says “Broker pays lumper directly”.
Photograph the lumper receipt in the app immediately — no receipt, no reimbursement.
Ask for an EFS/Comchek code before unloading starts.
If the DRIVER does the work instead, driver assist applies — different item, different rate.
Reimbursement is due against proof; LoadBoot tracks it on the trip.
Facility quotes a lumper fee — request an advance code in the app
If you front it, pay and PHOTOGRAPH the receipt immediately
Upload the receipt to the trip (Scan-to-PDF works offline)
Reimbursement line item attaches to the trip automatically
Status tracked until the money is back
Cash + no paper = your donation to the warehouse.
Request reimbursement the same day; it is not a settlement item.
That converts a reimbursable fee into unpaid labor — use driver assist terms instead.
Retake it. Amount, date and facility must be readable.
GPS-stamped arrive/depart on every stop — measured, not argued.
The app warns before free time or notification windows expire.
Photos, receipts and times collected on the trip and attached to the invoice.
These are real portal screens, not mockups — the same rail that runs GPS tracking & proof and payments & settlements. The claim this page describes is drafted from that trip data and paid through that ledger.
You front the lumper, you photograph the receipt, it attaches to the trip — reimbursement rides the same invoice as the freight instead of dying in an inbox.
Receipt-verified reimbursement only — a photographed, GPS-attached receipt with the facility on it. No receipt, no charge.
Clean lumper handling keeps drivers moving through grocery and retail docks the network depends on.
Pay, get a numbered receipt, photograph it — reimbursement still applies.
Then the posting must say so. On LoadBoot the lumper policy is a required field — check the load’s rate card.
Note it on the BOL and photograph — liability follows the labor.
You can, but the freight may not move. Escalate through the app instead of a dock standoff.
| Accessorial | LoadBoot standard | When it triggers |
|---|---|---|
| Detention | $60/hr after 2 free hrs | Facility holds your truck past free time |
| Layover | $250 / day | A hold crosses into an overnight |
| TONU | $250 + deadhead | A confirmed load cancels late |
| Lumper — you’re here | Reimbursed 100% | Third-party dock labor you fronted |
| Driver Assist | $75 / stop | The driver physically works the dock |
| FCFS | Detention still applies | No appointment — clock runs from check-in |
| Emergency Reschedule | Zero penalty | A verified on-road emergency |
Every one of these is written into the load before you accept it. Tap any row to read the full guide.
These policies are LoadBoot marketplace standards agreed between posting parties and carriers. They are operational terms, not legal advice; the rate confirmation for each load is the controlling document.
The lumper RECEIPT — non-negotiable: name of service, amount, date, load/PO reference
Photo of the receipt uploaded from the dock BEFORE you leave (LoadBoot stop-proof upload)
Payment proof if you paid card/EFS (statement line)
The rate con lumper clause (broker pays direct vs reimbursed with receipt)
On LoadBoot most of this collects itself: GPS arrive/depart stamps, stop-proof photo uploads, the pre-agreed rate card on every posting, and a one-tap claim built from the trip record.
They are right — the receipt IS the claim. Photograph it at the dock; LoadBoot attaches it to the trip and the invoice in one tap.
Get approval in writing before paying — LoadBoot’s standard requires the policy (broker pays direct / reimbursed with receipt) to be declared at posting, so approval already exists.
A pass-through cost should never finance the broker. LoadBoot settles lumper with the linehaul — one settlement, documented.
Every LoadBoot load posts with this fee already agreed in writing. Your GPS timestamps are the evidence. The claim builds itself from the trip. And settlement runs through the platform — no chasing, no ghosting, no bond claims.
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